UXC Eclipse strengthens its position as a key Microsoft partner in North America New York, December 17, 2012: Eclipse Intelligent Solutions (USA) Inc., the USA entity of UXC Eclipse, a business unit of UXC Limited (ASX:UXC) has announced the acquisition of the shares of Cole Systems Associates,
Read more →Getting the most of your Microsoft Dynamics CRM investment- Using the CRM Customer Service Module to support your organizations IT help desk Microsoft Dynamics CRM 2011 Customer Service module includes a robust features geared towards customer service and support. With minimal effort, this module can easily be
Read more →Leading Microsoft Retail Partner Announces the Launch of Coyal for Microsoft Dynamics AX for Retail New York, NY, USA – September, 24, 2012 – Microsoft Gold Certified Partner, Cole Systems, announced today the availability of Coyal, a new platform built for Microsoft Dynamics AX for Retail that
Read more →DynamicsPrint will be joining other top printing solutions providers at the upcoming GRAPH EXPO 2012. It is being held October 7-10, 2012 at McCormick Place South in Chicago, IL. GRAPH EXPO is the largest and most comprehensive exhibition and conference of its kind, with more than 500
Read more →Cole Systems Customer Appreciation Event A Success On Thursday, September 13th, Cole Systems held their 2012 Customer Appreciation Event. Clients joined members of the Cole Systems team for an afternoon of education and fun. After spending time learning about the upcoming enhancements to the Microsoft Dynamics products
Read more →Announcing the launch of Spark an Employee Incentive Solution That Takes CRM to a Whole New Playing Field New York, NY, USA – September 10, 2012 – Cole Systems, a leading Microsoft Partner, announced today the launch of Spark, an employee incentive solution that will change the
Read more →On this podcast, I talk about what we’re seeing retailers do to optimize their social media efforts. One of the big things I’m seeing right now is that many retailers are really trying to put their dollars towards the right social media platforms. For example, last week
Read more →On this podcast, I answer the question whether or not retailers are making the best usage of their business systems to optimize customer loyalty with a resounding “No.” But there are things retailers should be
Read more →On this podcast, we addressed some of the major challenges facing retailers today. One of the biggest challenges I’m seeing right now is the phenomenon called showrooming, or scan and scram. Let’s say a customer goes into their local electronics retailer. They would maybe spend half an
Read more →On this Podcast with customer loyalty expert David Weiner, we addressed a wide range of loyalty topics ranging from how daily deal programs are affecting customer loyalty to the impact of social media on loyalty. While loyalty programs are historically difficult to understand, administer, and shop, David
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